As I blogged about yesterday, I had a couple of returns to make to Old Navy. I was surprised how many people were at the Tacoma Mall for a Wednesday morning! There was a line of about 5 people at the store, so I had to wait a bit, but once I got to the counter and showed my slip and the two items (in their plastic bags with the UPCs), I couldn't believe how fast and easy the return was! The cashier just scanned everything and told me the amount would be put back on my credit card. And I was done! Kudos to Old Navy for fast and easy returns on oldnavy.com orders! It couldn't have been a better experience.